Don’t panic! Sometimes a post fails to publish due to a temporary glitch with a social media platform, a lapsed login token, or a brief connection drop.

Eklipse offers a simple recovery workflow to handle failed posts. You can easily fix the issue and requeue any post that didn’t publish correctly by following these steps:

Step 1: Open Your Content Publisher #

From the Eklipse home screen, tap the Calendar Icon located on the top menu to open your Content Publisher.

Step 2: Find the Failed Post #

Scan your calendar for the post that didn’t go live. It will be clearly marked with a red “Failed” status indicator.

Step 3: Open the Editor #

Tap directly on the failed post. This will open up the standard editing window where your video, captions, and hashtags are still safely saved.

Step 4: Make Necessary Edits #

Make any adjustments needed before trying again. For example, if the original time slot passed, select a new time. If the post failed due to an account connection error, be sure to reconnect your TikTok, YouTube, or Instagram account in your settings first.

Step 5: Requeue Your Post #

Once everything looks good, simply tap the Share button. This will place the post right back into your active publishing queue, ready to go live at the new scheduled time!