We are always here to help! If you need human assistance, you can easily contact our customer support team primarily through our official Eklipse Discord Server or via Email.
Choose the channel that is most convenient for you:
Contact via Discord (Recommended):
- Join the Server: Join the official Eklipse Discord Server by clicking Join here.
- Find the Support Channel: Once inside, look for our dedicated help channels on the left sidebar, usually named #get-support or #help.
- Open a Support Ticket: Follow the simple instructions pinned in the channel to create a new ticket. A human agent will jump in to assist you shortly!
Contact via Email: If you prefer traditional email, you can reach us directly at [email protected]. Please be sure to include your account email, a detailed description of your issue, and any relevant screenshots so we can help you faster.
Our support team is ready to assist you as soon as possible!
Want the fastest response? #
We highly recommend using Discord! Our support team is incredibly active in the server, making it the absolute fastest way to get your questions answered and issues resolved.
Ready to talk to the team? #
Jump into our official Discord server right now to open a ticket and chat with our friendly staff.
Join the Eklipse Discord