All customer support for Pro Edits orders is handled exclusively through our official Eklipse Discord Server. This ensures you receive direct assistance from our team.
Follow these steps to get help:
1. Join the Eklipse Discord Server – The link is here.
2. Find the Support Channel – Look for the dedicated channel, usually named #get-support or #help.
3. Open a Support Ticket – Follow the instructions in the channel to create a new ticket. When submitting your ticket, include:
• Your Pro Edit Order ID
• The email associated with your Eklipse account
• A clear description of the issue
Our support team is active on Discord and ready to help resolve any problems, ensuring you are satisfied with your order.