Terms of Use

Shipping Policy

Introduction

This Shipping Policy outlines how we deliver our digital product, specifically minutes credits for our service, to our valued customers.

Delivery of Credits

  • Upon receiving payment for the purchase of premium, our system will automatically generate and deliver the minutes credits to the customer’s account.
  • For monthly subscribers, 600 minutes credits will be allocated to their account at the beginning of each billing cycle.
  • For annual subscribers, 7200 minutes credits will be allocated to their account upfront upon subscription activation.

Timing of Delivery

  • Credits will be delivered immediately upon successful payment processing.
  • Monthly subscribers will receive their allocated credits at the start of each billing cycle.
  • Annual subscribers will receive their full allocation of credits upon activation of their subscription.

Account Management

  • Customers can access and manage their credits through their account dashboard on our website.
  • They can track their credit balance, usage, and subscription status at any time.

Contact Information

For any questions or concerns regarding the delivery of credits or our shipping policy, please contact our customer support team at [email protected].

Updates to the Shipping Policy 

We reserve the right to update and modify this Shipping Policy at any time without prior notice. Changes to the policy will be effective immediately upon posting on our website.

Acceptance of Terms

By purchasing credits from Eklipse.gg, you agree to accept and abide by the terms outlined in this Shipping Policy.

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